Report a Bug | eGrove Education

Report a Bug

We’re sorry that you discovered a bug in the Spatial Vis software. Please fill out the form below to report a bug. We appreciate any information you can provide.

Name

First Name

Last Name

The email address used to login to the app

Description of Bug

Please describe the bug you have encountered. What happened? What did you expect to happen? Can you recreate the issue? The more details provided, the easier it will be for us to identify and fix the bug. Also, if you have any screenshots, please provide those below. Thank you!

Screenshots

Add your Files

Device

Device Model

App Version Number

To view the App Version Number, navigate to the Lesson Progress page and select the Information (i) icon on the top left corner. On this page, it will say your version number.

AppInstance ID

To access your AppInstance ID, select the Version number on the about page (this is a hidden button). Your AppInstance ID is eight characters long.

OS Version

To access your OS Version, select the Version number on the about page (this is a hidden button). Scroll down the page a bit to see your "OS Version".